Apparently the restaurant does not open their doors until exact opening hours. View the menu and reserve your spot. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. She asked if it was a special occasion - we said it was. It seemed everyone truly enjoyed working there. Ruths Chris Steak House has confirmed to WBJit plans to open its location at 4 Mercantile St., Worcester on Aug. 1. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) OpenTable is part of Booking Holdings, the world leader in online travel and related services. The management tried very hard to make things right, which I GREATLY appreciated. At present, we do not have menu information for this restaurant. Dancing for joy? The lobster tail was so over cooked it wasn't edible. Popper trains people to box in a New York gym and is thought to have met the Like A Virgin star while coaching one of her children. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. Ruth's Chris. It joins The Mercantile restaurant as the two eateries anchoring the Mercantile Center skyscraper in downtown Worcester. Frankly, I was surprised that everyone else in the restaurant was enjoying white linen in the dining room - but we were seated in the bar area? Creamed spinach - ok. Hope to see you again soon. This is always a great place to have a celebration of life. Tweets & replies. I would absolutely get the filet again. The food was incredible. We are glad to know that you enjoyed your meal. Kudos to the staff and management team for their dedication and hard work not easy to do! It was uncomfortable. Restaurant, Kitchen Helper. Ive been 3 x in 3 weeks and Im going again on the 13 th. 17840 North Dallas Parkway, Dallas, TX 75287. The upscale steak house is located in the Mercantile Center in an area that has seen major culinary developments lately including a moveable Harpoon beer garden and The Mercantile, a multi-floor bar and restaurant with a rooftop deck. Ordered a rib eye, over cooked. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. This is certainly not the experience we aim to provide nor how we wanted our food to arrive to you. The other party was large and loud. Ruth's Chris Steak House - WorcesterResponded on January 20, 2023We are sorry to hear this and would like to speak to you further. Brought coffees out 20 minutes after dessert. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. The icing on the cake is this was for my wifes birthday. Worcester, Mass. We enjoyed speaking to him and was great about answering our questions about this exciting new place. The waiter seemed inexperienced but very nice and tried hard. We waited for eight minutes to be greeted at the door. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. A food runner brought our appetizer and food entrees out. Listed on 2023-02-28. Every single thing was delicious. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. As part of the pre-opening celebration for the newest location in Worcester, Ruth's Chris hosted a special dinner with community leaders, business owners and Ruth's Chris executives to raise money for the Worcester County Food Bank. There is a level of professionalism that was not being met. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. Lovely wait staff and delicious meal and cocktails Ive already made reservations 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #123 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. Food. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Ruth's Chris Steakhouse is an American restaurant founded in 1965. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. of their national reputation so we agreed to try it. We hope the staff exceeds our expectations! After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. The host left the menus on the table and said "your server will be right over". Very plain. Management needs to step up big time!! This can take a few I put in notes to please bring a chocolate cake with happy birthday on it. Next time we go in, were sitting at the bar and requesting Stephanie. The experience last night was just ok. Our server was very friendly and polite, but overall service poor. Well, Madonna, 64, is no virgin when it comes to seducing much . He was dressed very nicely, but was not friendly and was not very organized. He clearly had too many tables to look after. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Both just above the norm! Get more local news delivered. Seriously good. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. password ? Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Amazing dinner. This is an area of town that has really been built up. VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. Ummmmm no! After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Very plain. Ruth's Chris Steak House is an Equal Opportunity Employer. Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. It was our first time here and everything was phenomenal. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. The restaurant is well designed. MonFri, Sun 4:00 pm6:00 pm, https://www.ruthschris.com/restaurant-locations/worcester/, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine, Reviews can only be made by diners who have eaten at this restaurant. Cant wait to return! As to the foodit was nothing short of fabulous. Willowbrook Restaurant. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. On the Ruth's Chris Steakhouse menu, the most expensive item is Tomahawk Ribeye, which costs $135.54. Ruth's Chris Steak House - Worcester offers takeout which you can order by calling the restaurant at (508) 492-0525. Again very disappointing. Job in Worcester - Worcester County - MA Massachusetts - USA , 01601. Cookie Settings/Do Not Sell My Personal Information. Paired with Rombauer Chardonnay Forgot your Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. More Local News to Love Start today for 50% off Expires 3/6/23. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Join to apply for the Server role at Ruth's Chris Steak House. The front room is the main dining room, with several comfortable booths. All this while you enjoy our warm, inviting atmosphere and Ruths Chris genuine hospitality. Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. Full job description available here: Ruth's Chris | Broiler Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. A food runner came over to us with a to-go bag and said "Did you order this? Plans for the Ruth's Chris were revealed in August 2019. While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. Nationwide ruthschris.com Joined July 2012. Last name. Had chef redo it but it fell short, steak was once again cooked well done. The content of this material is not all-inclusive but is for informational purposes only. We now have 3 private dining rooms due to remodeling! Don't worry, we can still help! Doesn't make much sense. We remain excited about our opportunities to grow and evolve the iconic Ruths Chris Steak House Brand, Cheryl Henry, president and CEO of Ruths Hospitality Group Inc., said in a statement. The Worcester Ruth's Chris is the chain's fifth in New England and the first one outside the Boston area in Massachusetts. These few little items are basic steps of service in a fine dining establishment. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. This one is worth the expense. After our meal last night, I can confidently say that this isnow the top table in town. "My wife and I go to 111 Chop maybe 2, 3 times a year. Ruth Fertel opened the first Ruth's Chris in New Orleans in the 1960s and the restaurant was originally called Chris Steak House. One of the bartenders had a neck tattoo. Cheesecake for dessert was fantastic! We have our regular server there and felt a little guilty having found a place closer to home. It seemed everyone truly enjoyed working there. My sons Coke showed up through the meal. Meals: sea bass, petite filet, rib eye, stuffed chicken. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. Worcester Sen. The restaurant is well designed. Guest satisfaction is of the utmost importance to us. We had a great new year's eve dinner with the family. Not what you expect in a fine dining restaurant. "Ruth's Chris Steak House Restaurant" Photo by Mike Mozart Under The License CC BY 2.0. My only complaint is that our first course arrived before our cocktails. Then enters Waleed - not sure of spelling. The opening was planned for fall of 2020 but was delayed . The history of Ruth's Chris restaurants starts back in 1927 as the Chris Steak House. But It is what it is. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. I saw one server and the host was groomed, not so much for the rest. As to the foodit was nothing short of fabulous. The restaurants opening has been anticipated since it was announced in August of 2019. Food. Adding Chateaubriand to the menu was a pleasant surprise and we enjoyed it immensely. Good experience though, and it was a special occassion. Merry Christmas! The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. Worcester is lucky to have a Ruth's Chris in town! May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. The rest of the team with her was terrific. Charlotte, NC 28202 (Downtown Charlotte area) +1 location. We hope to welcome you back in again soon! Ruth's Chris also offers a variety of side dishes, desserts, and cocktails. But we will be returning to Flemings in Providence. Charles Bruen: (888) 766-7860. I've been to Del Frisco's multiple times. With over 150 restaurants, Ruth's Chris has been in business for more than 57 years. RUTH'S CHRIS Ruth's Chris Steak House to feature outdoor patio area for 40 guests in downtown Worcester By Patrick Sargent Worcester PUBLISHED 2:15 PM ET May. The nationally-ranked restaurant is expected to open in the downtown space next fall. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. It's our pleasure to serve you and we hope that you'll be joining us again soon. Community Rules apply to all content you upload or otherwise submit to this site. This place is on the upper end of the price spectrum for a decent steakhouse. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. Get the best experience and stay connected to your community with our Spectrum News app. Thankfully, we don't have to" more. I've dined at numerous Ruth's Chris restaurants over the years, with very positive dining experiences. While we were ordering entrees he just walked away from the table while our friend was mid-sentence. Moving beyond that, the servers were excellent once with us, and the food was excellent. Industry. "Ruth's Chris Comes to Worcester. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. This is our fifth underwhelming experience in Worcester. Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection,. You should definitely go here, but not cheap. Service was very attentive. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. 355 Following. Please do not leave this page until complete. The hostess asked for our reservation and directed a host to seat us. There were 5 bartenders on!! Our waiter, Cedrick, was knowledgeable and charismatic. They have a comfortable bar with excellent bartenders. From our warm greeting upon arrival to dessert, everything was perfect. We hope to have the chance to serve you again soon. Learn more Jobs We were not able to detect your location. Ruths Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. My filet was cooked perfect and tasted wonderful. Get quick answers from Ruth's Chris Steak House staff and past visitors. The kitchen was firing on all cylinders. But only one person at the front door???? Thanks for taking the time to leave us a review! Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. VERY HIGHLY RECOMMENDED. He sat us at a table with this other party in the room. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Thank you! The steak was good. Ruth's Chris opened recently in Worcester, and I made a reservation at this well-known chain. Value. It was a simple coke yes but that should not happen. The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. My husband and I came here for Valentines Day and we had a wonderful experience. Prices are the prices. Manager was great, we were compensated for it. WORCESTER, MA Two major additions to the downtown Worcester dining scene were cleared to open on Thursday with license commission signing off on permits for Ruth's Chris Steak House and a . He made the dinner better! It was terrific! Water took forever dirty dishes left on our table while several buss people and waiters walked by. . Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. We enjoyed speaking to him and was great about answering our questions about this exciting new place. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. Address Worcester, MA. Please give this girl some accolades, she was attentive and kind. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. Do Not Sell or Share My Personal Information. Location is good and parking at night was only $3. Go to Boston or Providence.More, Food was great. One of the managers, Paul, stopped by various tables to make sure all was going well. Tried to get in with 8 people on NYE but the manager never called back. Dinner Our server, Jaden, was very professional, friendly, and efficient. I would recommend recommendation booking reservations 15 minutes after restaurant hours in the winter months, so this is not experienced. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. California Consumer Limit the Use of My Sensitive Personal Information, California Consumer Do Not Sell or Share My Personal Information. Worcester is lucky to have a Ruth's Chris in town! Ruth's Chris Steak House This is how it's done. Founder Ruth believed the steakhouse experience shouldn't be intimidating. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. But we will be returning to Flemings in Providence. The au gratin was basically under cooked potatoes with little cheese. Great atmosphere, great food, good wine, and exceptional service. The service was very friendly, but erratic. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Forrest will provide overall planning, direction and supervision of Thrive . Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! The Worcester Ruth's Chris restaurant will be located at 4 Mercantile . Its a terrific addition to a growing city. We told him the name that the reservation was under. When we go again and we will, I will ask for her! Create a new password. moments. Guest satisfaction is of the utmost importance to us. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. Ruth's Hospitality Group, Inc. is now hiring a Restaurant Manager in Worcester, MA. We felt so cared for, on Christmas Eve. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. more. Get hyperlocal forecasts, radar and weather alerts. We had a nice long dinner to celebrate my Moms birthday. Dont miss out - subscribe today. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. Ruth's Chris Steak House has an expected opening of fall 2022, "maybe sooner," Norton said. All rights reserved (About Us). COMPENSATION: $6.75 per hour. Now, opening day has arrived. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. Ruths Chris Steak House, a chain with more than 150 locations in North and South America and Asia, opened its newest location at 4 Mercantile St. on Monday. The food and service were excellent. Great experience, would definitely return. Needless to say, we had our regular- shrimp cocktail, crab cakes, wedge salad, filet & lobster and au gratin potatoes. I would absolutely get the filet again. Jack was helping him as well. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for joining us for Valentines Day. We'd like to learn more. Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile St. next to the new Mercantile restaurant, which opened in early April. 12 bucks for a potato side or veggie side. was an empty desk and no one said one thing to us - including the servers walking by. 5 - bumping into each other, no one designated to take care of which guests. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! A long-awaited new steak house in downtown Worcester is now open. But I've been to other expensive places that were bad. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. Thats it. I have tattoo's, nothing against it - just not the place to show it off. Download it here. #RuthsChris. We got seared tuna, Caesar salad, lobster bisque and wedge salad. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. and it's Fantastic! Ruth's Chris Steak House. Note: your question will be posted publicly on the Questions & Answers page. 01608 USA. The kitchen was firing on all cylinders. It was very clear. The place was a zoo and clearly there was not enough help. Fourth Course: Rombauer Jam Cake Food was above average. They even accommodated my 7 month old! Ruth's Chris Steak House - WorcesterResponded on January 30, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. Service was great. Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. The content of this material is not all-inclusive but is for informational purposes only. Our privacy policy, Fallon Health launches new campaign to promote Medicare, Medicaid programs, Little Leaf Farms hires new SVP of sales amid expansion, Click to close and continue to WBJournal.com. The Crab Cakes were another winning appetizer served on their signature piping hot plate. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. We were upset and at least one of the bartenders greeted us with a smile. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. The "Boardroom" can seat up to 55 people; The "Ruth Room" can seat up to 30 people; and the "Wine Room" can seat up to 8 people. In order to use this feature, we need some information from you. 2023, Charter Communications, all rights reserved. But I guess this location will just never cut it. it's too bad! Big disappointment. Dinner is served nightly, reservations are suggested, and private dining and offsite catering may be arranged. While there, 2 policemen patrolling the area on horseback wandered by onthe sidewalk, making for an unusual and interesting sight. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. Kudos to the staff and management team for their dedication and hard work not easy to do! Me and the hubs and my brother, sister in law and niece. Made many mistakes. We Bartender, Restaurant, Guest Report this job Apply Bartender Found in: Jooble US - 6 days ago Olive Garden Worcester, MA They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. The chain operates restaurants in Boston, Somerville, Waltham and Newington, Conn., outside Hartford. No one asked if our meals were satisfactory until we were almost done eating. Would you please send your contact information, including your name and a phone number in a private reply to us? We are sorry to hear this and would like to speak to you further. The 8,200-square-foot restaurant will have 270 seats inside and 70 seats outdoors, though no other. We hope to have the chance to serve you again soon. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. This restaurant located in New Orleans, Louisiana was owned by different people along time, until 1965 when it was bought by Ruth Fertel. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Had them add a garlic encrusted option, it was minced garlic out of a jar poured on top, never "encrusted" it was disgusting. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. Not happy considering the price tag. to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. The atmosphere was great. Say In the bar area which was nice, but our table was right at the servers station so was a little loud, but still fantastic. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. The content of this material is not all-inclusive but is for informational purposes only. The 8,250-square-foot restaurant includes three main dining rooms, one of which can be used as a private boardroom for business meetings, a bar and high top tables, an outdoor patio and a private dining room. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. Would you please send your contact information, including your name and a phone number in a private reply to us? The food was outstanding but service ruined it. Its a terrific addition to a growing city.More, This is the version of our website addressed to speakers of English in the United States. Select a reason for reporting this job.