If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. with no need for anyone to fill in any forms or submit any photographs. Your new pass will be not sent until a week before your old. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Daily fare: $2.00. You'll need your current pass in order to renew. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Collecting an application form from your local library. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Freedom Pass expiring: How and when to renew London travel permits. How long does it take to renew an older persons pass? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Alternatively you are able to renew your vouchers online. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Forgotten your Username? 2 Are senior bus passes renewed automatically? If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Apply for or renew your bus pass. This might be a letter confirming your eligibility and asking if you wish to renew. Flexible support fund - available at . Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. English bus passes are not accepted in Scotland and vice versa. Please ensure that you keep us informed of any changes to your name or address. You can apply for your renewal bus pass online. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. This form can be completed and returned in the envelope provided with your form. Call us on 0345 200 0388 for an application form or for assistance completing one. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. You do not need to reapply for your bus pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Lee Apply for your bus pass by visiting the GOV.UK website. How do I renew my bus pass in Northumberland? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Can I use my pass on Trains? Auto-renewal for an older person's bus pass. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". No, concessionary bus passes are not accepted on the night Buses. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my OAP bus pass on trains? This cookie is set by GDPR Cookie Consent plugin. It is not valid in Wales* or Scotland. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. 1 Contents. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Disabled person's bus pass . LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Where can I get a bus pass for an older person? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Please check with the county council in the area you plan to visit. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Changes To Renewal Of Concessionary Bus Passes. The list of these services is on the GCC web site, under Transport. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. The day and date you experienced difficulties. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. This can be done online or at a participating library. Some bus services are changing. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Age-related passes will be valid for five years. Completed renewal forms will be processed and new vouchers issued approx. This cookie is set by GDPR Cookie Consent plugin. You will need to pay 10 to replace this pass. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. 5 How long does it take to renew an older persons pass? What type of medicine do you put on a burn? Please still, Older Persons bus passes will normally be automatically renewed. These pages are for East Sussex bus pass holders. For further information contact: The National Rail enquiries telephone number is 08457 484950. My age-related pass has now expired but I have not received a new one. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. It is being used by the person whose photograph and name appears on the pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. So, to find out if you're eligible and where to apply, get in touch with your local council. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We only need this if you want us to contact you and we won't keep it once we've replied. For those people needing to apply for their renewal this too can now be done byApplying online. new pass.. The way of applying may be different to the way you applied in Gloucestershire. Your browser does not allow scripting so some of the features of this page may not work. I currently have a disability-related bus pass with companion entitlement. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Renewing your Bus Pass. Concessionary bus passes will no longer be renewed automatically. Customers will receive their new pass to the registered address at least1 week before their current pass expires. You can apply for your renewal bus pass online. This cookie is set by GDPR Cookie Consent plugin. These cookies track visitors across websites and collect information to provide customized ads. This can be your email address or set to something memorable for you. The county council will not reimburse you for any charges levied by medical specialists or advocates. N94. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Changes to personal details Before your pass expires, we may send you a letter inviting you to renew it manually. 5 Other ways to apply. What do I do about my concessionary bus pass? The cookie is used to store the user consent for the cookies in the category "Other. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . It does not store any personal data. If you dont provide us with evidence, your new pass will be delayed. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. If your current bus pass is due to expire within the next month, this is an indication that we . applies to approximately 12,000 people, the vast majority of whom are What should I do? All content 2023 Southend-on-Sea City Council. See. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If you have not received this letter, call us straightaway on 01452 426265. Lee If you email us please confirm your date of birth and current address in the email so we can fully check our records. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Are you struggling with the cost of living crisis? A letter and a renewal application form will be sent to you automatically you can also use the application form below. Will receive a renewal form, as evidence is required to obtain a new pass. This cookie is set by GDPR Cookie Consent plugin. If your pass has been stolen, you should call 0345 200 0388 to replace it. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. I have moved out of Gloucestershire. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. We will post your renewed bus pass 18days before the old one expires. I have not had an automatic renewal what do I do? You should allow 6 weeks for your application to be processed. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you move address, update the details on your bus pass at least three weeks before the renewal date. Apply for or renew your bus pass. What is the cause of the card not working? It tells you about: Bus passes are issued for up to five years. We also use cookies set by other sites to help us deliver content from their services. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. A 5 administration fee will be required for a replacement bus pass. State pension claimants who apply directly through their local council should be aware. The cookies is used to store the user consent for the cookies in the category "Necessary". The pass is valid for the journey being undertaken, for example at the right time of day. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. For further information see www.gloucestershire.gov.uk/fairprocessing. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Read and contribute to the 20 readers' comments . Older Person's bus passes will be renewed soon. What should I do? For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. You will need to apply to this authority for a new pass. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You will need to apply to your new local authority for a new pass. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. What do I do about my concessionary bus pass? Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. My new bus pass has been refused by the driver. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. All young disabled pass holders must provide a new photo if they wish to renew. Are senior bus passes renewed automatically? If you send us different evidence, your pass may be delayed or refused. Free travel before 9.30 am on infrequent services. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. We will need to see evidence of your new address. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. This website uses cookies to improve your experience while you navigate through the website. You may need to provide proof of your new address. Can I use my disability-related with a companion bus pass in other parts of England? By clicking Accept All, you consent to the use of ALL the cookies. Your bus pass will be renewed automatically. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you've had a concessionary bus pass for the last five years, you might . If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Can I use my bus pass on National Express Services? Have you moved? The cookie is used to store the user consent for the cookies in the category "Performance". This Welcome to the Highways Service Information Centre. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. for staff to amend your details and arrange for a renewal pass. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. My new bus pass will not work when I place it on the smart card reader on the bus. renewed people had to fill in forms and submit photographs but we have scrapped Please note the Bus Pass system is separate to other Council systems and requires its own login information. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. You can renew your bus pass up to 8 weeks before it expires. Application forms for the 'English National Concessionary Travel Scheme . Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. You can apply for a disabled persons bus pass if you are a Medway resident. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the.

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